Privacy Policy

Last updated: February 2026

Perfectly Fast Moving ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, or communicate with us by phone, email, or SMS text message.

1. Information We Collect

We collect information that you voluntarily provide when you interact with us, including:

Contact details – such as your name, email address, phone number, and mailing address.
Move details – such as pickup and destination locations, move date, move size, and any notes you provide.
Form submissions – information you enter into our quote form or other forms on our website.
SMS and call information – your phone number and content of messages when you opt in to receive SMS, and call details such as time, duration, and recordings where permitted by law.
Technical data – such as IP address, browser type, device information, pages visited, and referral source, collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing quotes, scheduling moves, and delivering moving and related services.
Communicating with you about your inquiry, booking, or service (by phone, email, and SMS where you have consented).
Sending service updates, reminders, and important notices related to your move.
Improving our website, services, and customer experience.
Complying with legal obligations and responding to lawful requests.

3. SMS Text Messaging

When you check the SMS consent box on our forms and provide your phone number, you agree to receive SMS text messages from Perfectly Fast Moving at the number provided. Message frequency varies. Message & data rates may apply.

You can reply HELP for help or STOP to opt out at any time. After you send STOP, we may send a confirmation message to verify that you have been unsubscribed. We may still contact you by phone or email for non‑marketing purposes related to an active or pending move, billing, or other service issues.

4. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand how visitors use our website, improve performance, and measure the effectiveness of our marketing. You can control cookies through your browser settings, but disabling them may affect some site functionality.

5. How We Share Information

We do not sell your personal information. We may share your information with:

Service providers and partners who help us operate our business (for example: dispatch and logistics partners, CRM and lead management platforms, call/SMS providers, and payment processors).
Technology providers who support our website, analytics, and communications.
Authorities or other parties when required by law, court order, or to protect our rights, customers, or the public.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we may delete it or de‑identify it in accordance with our data retention practices.

7. Your Choices

SMS opt‑out – Reply STOP to any SMS message to unsubscribe from further marketing texts.
Email – You may unsubscribe from marketing emails by using the unsubscribe link in the message, where applicable.
Cookies – Manage or disable cookies through your browser settings.

8. Security

We take reasonable administrative, technical, and physical measures to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after changes are posted means you accept those changes.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Perfectly Fast Moving
Phone: 845-834-8101